NyayTranslate - Privacy Policy

Last updated: 18 October 2026

1. Introduction and Scope

Hyperboost AI Solutions Pvt. Ltd. ("Hyperboost", "we", "us" or "our") operates NyayTranslate, an online, pay-per-use document-translation service. This Privacy Policy explains how we collect, use, disclose, retain and protect personal data when You access or use the NyayTranslate website at nyaytranslate.com and the platform made available through it (together, the "Platform") and the translation service made available through it (the "Service"). It should be read together with the NyayTranslate Terms of Use and the Refund and Cancellation Policy. Capitalised terms not defined here have the meaning given to them in the Terms of Use.

By using the Platform and the Service, You acknowledge that You have read and understood this Privacy Policy. To the extent required under applicable law, including the Digital Personal Data Protection Act, 2023, You consent to the collection and processing of Your personal data for the purposes set out in this Policy. Such processing may also be undertaken on other lawful grounds permitted under applicable law, including certain legitimate uses where applicable.

We process personal data in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, as applicable.

2. Our Role in Data Processing

In respect of the personal data we collect to operate the Platform and our relationship with You (such as Your account and contact details), Hyperboost acts as a data fiduciary. In respect of the contents of the Source Documents You upload, which We process strictly to generate and deliver the Output on Your instructions, Hyperboost acts, to that extent, on Your behalf. You remain responsible for ensuring that You have a valid legal basis, including any consents required under applicable law, for the personal data contained in the Source Documents You provide to the Service.

3. Service Operation and Data Usage

The Service is delivered through automated, technology-driven and probabilistic systems, comprising Hyperboost's proprietary technology and third-party artificial-intelligence translation providers. To provide the Service, Your inputs, including the Source Documents, are transmitted to and processed by such systems strictly for the purpose of generating the requested Output and enabling the functionality of the Platform.

Hyperboost does not use the content of Your Source Documents or Output to train or fine-tune its own models. Any model or service improvement is carried out using publicly available, licensed, synthetic or non-user data sources. We engage our third-party AI providers on the basis that they process Your content only to provide the Service and not for their own purposes, including model training; You acknowledge that such providers operate as independent entities, and Hyperboost's responsibility for their internal operations is limited to the extent permitted by law.

Limited interaction data, such as usage patterns, system-performance metrics and logs, may be processed in aggregated and anonymised form solely for the purposes of system performance, security and service improvement.

4. Personal Data We Collect

4.1 Information You provide: such as Your name, email address, phone number and account details, collected when You create an account, make a request, contact us, or use the Service.

4.2 Payment information: payments are processed by third-party payment gateways or aggregators. We do not collect or store Your full card, bank-account or other payment-instrument details.

4.3 Your documents (Customer Data): the Source Documents You upload for translation and the Output generated for You. These may themselves contain personal data or sensitive personal data which You choose to include; You are responsible for the content You upload and for ensuring You are entitled to disclose and translate it.

4.4 Technical and usage data: information collected automatically to operate and secure the Platform, such as Your IP address, browser type, operating system, device identifiers, and data collected through cookies and similar technologies.

5. Purposes and Legal Basis of Processing

We process personal data to: (a) provide the Service, including translating Your Source Documents and delivering the Output; (b) process payments and issue invoices; (c) provide customer support and respond to grievances; (d) operate, secure and improve the Platform and the quality of the Service, consistent with applicable law; (e) send operational and, where You have consented, marketing communications; and (f) comply with applicable law and respond to lawful requests.

Personal data is processed on the basis of Your consent and for the purposes notified to You, and for certain legitimate uses permitted under applicable law, including the Digital Personal Data Protection Act, 2023. Where consent is the basis of processing, You may withdraw it at any time as described in Clause 10; any consent term that purports to waive a right available to You under applicable law is void to that extent.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Platform, remember Your preferences, and understand usage. You can manage or disable cookies through Your browser settings; disabling some cookies may affect the functionality of the Platform.

We do not sell, rent or lease Your personal data. We may disclose personal data only: (a) to third-party AI translation providers, who process it on our instructions to generate the Output; (b) to payment gateways and aggregators, hosting, IT, analytics and support providers, as necessary to operate the Service; (c) to courts, regulators or authorities where required by law or to protect our legal rights; and (d) to a successor entity in connection with a merger, acquisition or reorganisation, subject to this Policy.

Where a third party processes personal data on our behalf, we engage it under a written contract that requires it to process personal data only on our documented instructions, to maintain appropriate security safeguards, to assist us in meeting our legal obligations, and to delete or return personal data at the end of the engagement, consistent with applicable law.

8. Data Security

We employ reasonable security practices and procedures consistent with applicable law, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 and the rules made thereunder, as applicable. Our safeguards include measures such as encryption or other protection of personal data, access controls, logging and monitoring, and back-ups, together with appropriate technical and organisational measures.

In the event of a personal data breach, we will act in accordance with applicable law. Once the relevant provisions are in force, this includes intimating each affected individual without delay, and intimating the Data Protection Board of India without delay, with detailed information being provided to the Board within seventy-two (72) hours, in the manner prescribed under the Digital Personal Data Protection Rules, 2025. No method of transmission or storage is completely secure, and You acknowledge that You upload content at Your own risk.

9. Data Retention and Deletion

We retain personal data and Customer Data only for as long as necessary to provide the Service and to comply with applicable law, as follows:

(a) Source Documents uploaded without signing in to an account, and Source Documents for which only the free preview was generated and no payment was made, are deleted together with any preview Output thirty (30) days after upload.

(b) Where You are signed in to an account and have paid for a translation, the Source Document and the Output are retained for as long as Your account remains active, so that You can view and download them again from Your account. You may ask us to delete any such document, or Your account, at any time as described in Clause 10; we will then delete the relevant Source Documents and Output within thirty (30) days, save for back-ups and any retention required by law.

(c) Invoices and the transaction records needed to issue them are retained for the period required under applicable tax and accounting law.

Where consent is withdrawn or the purpose for which personal data was collected is no longer being served, we will erase the relevant personal data and cause our processors to do so, unless retention is required for compliance with law.

10. Your Rights

Under the Digital Personal Data Protection Act, 2023, as its relevant provisions come into force, You have the right to: (a) obtain a summary of the personal data we process about You and the processing activities, and the identities of those with whom it has been shared; (b) correction, completion, updating and erasure of Your personal data; (c) readily available grievance redressal; and (d) nominate another individual to exercise Your rights in the event of Your death or incapacity. Where consent is the basis of processing, You may withdraw it at any time, with the ease of withdrawal being comparable to that of giving it.

To exercise any of these rights or to withdraw consent, contact the Grievance Officer named in Clause 15, using the means published on the Platform. We will respond within the period prescribed under applicable law. You may also make a complaint to the Data Protection Board of India once that route is operational, after exhausting our grievance-redressal mechanism.

11. Children's Data

The Service is intended for users who are at least 18 years of age. We do not knowingly process the personal data of a child except in accordance with applicable law, which requires verifiable consent of a parent or lawful guardian before such processing. We do not undertake processing that is likely to cause a detrimental effect on the well-being of a child, and we do not undertake tracking, behavioural monitoring of children, or targeted advertising directed at children. If we become aware that we have processed a child's personal data without the required consent, we will take appropriate steps to delete it.

12. International Data Transfers

Your personal data and Customer Data may be processed or stored outside India by our service providers. Any such transfer is carried out in accordance with applicable law and subject to appropriate contractual and organisational safeguards. Under the Digital Personal Data Protection Act, 2023, transfers are permitted subject to the power of the Central Government to restrict the transfer of personal data to such countries or territories as it may notify.

13. Confidentiality of Your Documents

We treat the contents of Your Source Documents as confidential and use them only to provide the Service and as permitted by this Policy, the Terms of Use and applicable law. We do not use the contents of Your Source Documents for any unrelated purpose. Given the automated nature of the Service, You are responsible for determining what content You upload and for ensuring that You are permitted to disclose and translate that content.

14. External Links Disclaimer

The Platform may contain links to third-party websites or services that we do not own or control. We are not responsible for their content or privacy practices, and we encourage You to review the privacy policy of any third-party website before submitting personal information to it.

15. Grievance Officer and Data Protection Contact

In accordance with the Information Technology Act, 2000 and the rules thereunder, the Consumer Protection (E-Commerce) Rules, 2020, and the Digital Personal Data Protection Act, 2023 (each as applicable), the Grievance Officer is:

Name: Yash Rane;

Designation: Grievance Officer;

Email: [email protected]

The Grievance Officer will acknowledge a complaint within twenty-four (24) hours of receipt and endeavour to redress it within fifteen (15) days of receipt, or within such timelines as may be prescribed under applicable law.

16. Policy Amendments

We may revise this Privacy Policy from time to time. Where we make a material change to the way we use Your personal data, we will notify You by email to the address You last provided or by prominently posting notice on the Platform, with the revised Effective Date. Any such change will be applied in accordance with applicable law and will not result in processing that is materially inconsistent with the purposes for which the personal data was originally collected, unless permitted by law or with Your consent where required. Your continued use of the Service after the change takes effect constitutes acknowledgement of the updated Policy.

17. Contact Us

For any question, concern or request relating to this Privacy Policy or to exercise Your rights, please contact us at:

Hyperboost AI Solutions Pvt. Ltd.;

Address: 0-15, Kadri Mansion, Veer Savarkar Road, Prabhadevi, Mumbai, Maharashtra, 400025;